At Oliver Automotive we believe in the unparalleled customer service and high-quality parts offered by NAPA. This is why here at Oliver Automotive in Novato we chose to be affiliated with the NAPA brand. Another advantage of being a NAPA Service Center is the large NAPA shop networks that our customers can depend on while traveling. The NAPA certification here at Oliver Automotive allows us to confidently guarantee our work for 24 months or 24,000 miles...a guarantee that is honored at any of our 17,000 locations nationwide should our Novato drivers be traveling and need service they can trust.
What are the Benefits to our customers in Novato?
- Our Warranty is included FREE with your qualifying repair or service work.
- Covers parts and labor on qualifying repairs and services for 24 months/24,000 miles
- Honored nationwide by thousands of NAPA AutoCare Centers, so you're protected even when you travel.
As a NAPA Auto Care Center, Oliver Automotive follows a strict Code of Ethics so our customers will know upfront what to expect. As part of this code, Oliver Automotive pledges:
- Oliver Automotive will perform high-quality diagnostic and repair service at a fair price using quality NAPA parts
- Oliver Automotive will employ ASE certified technicians
- Oliver Automotive will be dedicated to customer satisfaction
- Oliver Automotive will exercise reasonable care for the customers' property while in our possession
- Oliver Automotive will obtain prior authorization and provide a price estimate for work performed
- Oliver Automotive will provide a system for fair settlement of customer complaints should they occur
- Oliver Automotive will maintain the highest standards of our profession
- Oliver Automotive will uphold the integrity of all members of the NAPA Auto Care Program
Oliver Automotive in Novato offers the NAPA Auto Care “Peace of Mind” Warranty. We provide our customers with 24-months/24,000-miles of worry-free protection on qualifying parts and labor.
You're Covered! There’s no greater peace of mind to our customers in Novato than knowing you have one less worry by having your vehicles serviced by the professionals at Oliver Automotive, your local NAPA AutoCare Center. They stand behind their work with the NAPA AutoCare Peace of Mind Warranty. It’s a written warranty that is honored at more than 17,000 locations nationwide – more than any other automotive repair brand. So no matter where your travels take you if you ever experience a problem with a covered repair, you can count on a NAPA AutoCare Center being nearby. Talk to our team of automotive repair and service experts at Oliver Automotive!
The NAPA Warranty is honored at over 17,000 NAPA Auto Care locations across the country so it is perfect for wherever you travel. If you need assistance at any time and are not able to come by the shop, you can find information on your warranty and a highly rated shop here: https://www.napaautocare.com/warranty.aspx.
NOTE: For warranty service outside a 25-mile radius from your original repairing location, contact the NAPA AutoCare Warranty Administrator at 800-452-NAPA (6272). If you need any assistance or have questions stop in, we are always ready to answer any questions our Novato drivers have here at Oliver Automotive. Drive Safe and thank you for choosing our team!
Feel free to review the NAPA AutoCare 24/24 Peace Of Mind® Warranty Terms and Conditions here
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