Automotive News & Information - Oliver Automotive

Great service shop in Novato. Expert repair and less than dealership prices. Easy process for drop-off and pick-up. Works with warranty and is a longtime shop for our cars new and old. - Dennis T (5 star review found on Google)

Sometimes it is EASY to see if your car or truck needs to come into our shop for professional repairs!
1. You see steam rising from the engine!
2. The Check Engine Light is on!
3. The engine starts, but there is an odor that is not right.
4. You hear grinding or thumping noises.

I have used Oliver Automotive consistently over the years for all my automotive work. They are local. I really like that they are not alarmists. I've gone in thinking I had a huge engine problem and he will call back in a couple of hours and say that it is a $38 part and not to worry about it and he will put it in. He will put in headlights and not charge for them. We have sent them lots of customers and they have been very pleased. He is a hard worker and he has a great old dog named Socket. They are great people. I trust him. They are honest and they have a clean shop. His standards are very, very high for his employees. He's a great guy. - Anonymous (5 star review found Angie's List)

Once again, superb service and work. My wife and I have used Mike for years on three vehicles, and have been delighted with his performance. Examples of past repairs: Engine replacement,Timing belts, Shocks and struts, Brake repairs, Tune-ups. Before you go anywhere else, give Mike a call to get an estimate. - Anonymous (5 star review found on Angie's List)

Diagnosed problem quickly, even though I did not have an appointment. Ordered necessary part and repair was done within 12 hrs. - Anonymous (5 star review found on Angie's List)

Your car data owned by manufacturers now

Newer Vehicles Generate as Much As 25GB of Data/Hour according to McKinsey. Now That is Extremely Interesting! It is also daunting as we now need to know "what data" right? You also want to know where it is going if anywhere and who owns the data? All interesting questions that we never thought about. Just get in and drive, choose a destination and if a light goes off in the dash you call us here at Oliver Automotive to schedule an appointment. We want our Novato drivers to be informed as always and able to make their choices based on having facts. This is a big change in the automotive-truck service industry and it really has not hit the news at all, so it is up to us to get you up-to-date and informed. Here are the facts and where you can find more information!

There seems to be a common misconception among many that if you have an aftermarket/extended warranty, that your car, truck, SUV, or Jeep must be taken to a dealership. This is not true. Non-dealership / Independent Automotive repair shops can service and repair your new or UNDER WARRANTY/EXTENDED WARRANTY. As a positive, at our shop, you can get fast service and work with highly trained technicians! We'd love to take care of your vehicle for you and can do so right here at our automotive shop. Repairs by highly rated and trained automotive technicians with dealer rated diagnostic tools, at BETTER PRICING by a shop that knows you!

It is a law that independent automotive repair shops can maintain and service your warranty. All consumers are protected by the Magnuson-Moss Warranty Act, which is enforced by the Federal Trade Commission (FTC). It prohibits a manufacturer from voiding the new vehicle's warranty or a vehicle's extended warranty because service was performed by a Non-Dealer/Independent Repair shop.

Per the FTC, “It's illegal for a dealer to deny your warranty coverage simply because you had warranty work or routine maintenance or repairs performed by our automotive shop. Routine maintenance can include anything from oil changes, tire rotations and belt replacement, to fluid checks, flushes, new brake pads, and inspections.” It is also important to note that the “Magnuson-Moss Warranty Act makes it illegal for a company to void your warranty or deny coverage under the warranty for the simple cause that you used an aftermarket or recycled part.”

One of the major perks of bringing your vehicle to an independent repair shop is the ability to make your money go further. Many times, warranties will have a limit or a deductible. Our goal is to make your warranty work for you.

Lastly, If you are on the fence about whether or not to purchase an AFTERMARKET or EXTENDED warranty. We suggest opening a savings account for your car and putting back money for possible breakdowns. While warranties are great the limitations can sometimes outweigh the benefits.

Whichever option you may choose we will be there for you every step of the way! We look forward to taking care of your new or under extended/aftermarket warranty, car, truck, SUV, or Jeep right here. Give us a call today!

TRUE OR FALSE? Until your vehicle is out-of-warranty, it must be serviced by the new car dealer or the factory warranty will be void?
FALSE? Our ASE Certified technicians at Oliver Automotive CAN SERVICE your vehicle if it is under warranty with the same tools typically faster and at a better price point plus we are cross-trained in multiple lines of vehicles vs. just the brand at the dealership you bought your car or truck giving you more options!

It’s the law that independent repair shops can provide the services to maintain your new car warranty. Consumers are protected by the Magnuson-Moss Warranty Act, enforced by the Federal Trade Commission (FTC), which prohibits a manufacturer from voiding the vehicle warranty because service was done by a non-dealer.